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Privacy Policy

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Last updated: July 2026

ViDERE Aquariums ("ViDERE", "we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights under UK data protection law.

Who We Are

Aquafront Ltd, trading as ViDERE Aquariums ("ViDERE", "we", "our", or "us"), is a specialist design and build studio creating bespoke aquatic and biophilic installations for residential and commercial environments.

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Aquafront Ltd is the data controller responsible for your personal information.

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Registered Office

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Aquafront Ltd
Trading as ViDERE Aquariums
Office 6 Union House
Union Drive
Sutton Coldfield
B73 5TN
United Kingdom

Email: info@videreaquariums.com

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Information We Collect

We may collect personal information when you:

  • Submit an enquiry through our website

  • Contact us by email or telephone

  • Request a quotation or consultation

  • Subscribe to future newsletters or updates (if applicable)

This information may include:

  • Name

  • Email address

  • Telephone number

  • Company name

  • Project location

  • Information you voluntarily provide regarding your project

We do not collect sensitive personal information unless you choose to provide it.

How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Prepare quotations and proposals

  • Communicate during the design and construction process

  • Provide ongoing customer support

  • Improve our website and services

  • Meet our legal and contractual obligations

We will never sell your personal information.

Legal Basis for Processing

Under UK GDPR, we process personal information because:

  • You have given consent.

  • Processing is necessary to respond to your enquiry or enter into a contract.

  • We have a legitimate interest in operating and improving our business.

  • We are required to comply with legal obligations.

Sharing Your Information

We may share information with trusted third parties where necessary, including:

  • Professional advisers

  • IT and website service providers

  • Delivery companies

  • Specialist contractors working on your project

All third parties are required to process your information securely and only for the agreed purpose.

Cookies

Our website may use cookies to improve your browsing experience and understand how visitors use our website.

Cookies may be used for:

  • Website functionality

  • Analytics

  • Performance monitoring

You can control or disable cookies through your browser settings.

Analytics

We may use website analytics tools, such as Google Analytics, to understand how visitors interact with our website. These services collect anonymous information such as:

  • Pages visited

  • Time spent on the website

  • Device type

  • Browser type

  • General geographic location

This information helps us improve the user experience.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.

When information is no longer required, it is securely deleted.

Data Security

We take appropriate technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, or destruction.

However, no method of internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

Under UK data protection legislation, you have the right to:

Request access to your personal information

Request correction of inaccurate information

Request deletion of your information where appropriate

Restrict or object to processing

Withdraw consent where consent is the legal basis

Request transfer of your information where applicable

Lodge a complaint with the Information Commissioner's Office (ICO)

Further information can be found at:

https://ico.org.uk

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legislation or our business practices.

The latest version will always be available on this website.

Contact Us

If you have any questions regarding this Privacy Policy or the way we process personal information, please contact:

Aquafront Ltd

Trading as ViDERE Aquariums

Office 6 Union House

Union Drive

Sutton Coldfield

B73 5TN

Email: info@videreaquariums.com

I would also recommend creating three additional legal pages while you're finalising the website:

Terms & Conditions (website use)

Cookie Policy (required if you're using analytics or a cookie banner)

Accessibility Statement (not always legally required for private businesses, but good practice and reinforces professionalism).

Together, these give the site a complete and compliant legal foundation.

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Ready to discuss your vision? We'd love to hear from you.

Get in touch to schedule a consultation.

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