At Videre, we recognise that we are living in unprecedented times so whilst we have made the decision to suspend our personal call out operations for the foreseeable future, we are now implementing a ‘Here to Help’ assistance programme. This will be available for both our clients and anyone in the wider public who needs advice or information on maintaining their own aquariums, aquascapes or tanks over the next few weeks.
As mentioned in our previous announcement, we will be offering virtual support to ensure all aquariums continue to run as normal and all fish within these installations remain happy and healthy.
We will be distributing each area of support across the Videre Team, as follows:
· For any system problems, please contact Akil Gordon-Beckford
For any maintenance issues, please contact Nathan Dudley
· For any planting problems, please contact Eduard Gercog.
The team can be reached via firstname.lastname@example.org or by sending us a DM on any of our social channels including Facebook, Twitter, Instagram and LinkedIn. If you have any questions or concerns, please do not hesitate to get in touch. We are Here to Help!